Answers your team can stand behind.
Answers, orchestrated from reviewed knowledge across your different sources — in the self-service portal, in the help widget on your website and live alongside your team.
You can change your billing address under Account → Billing. Changes apply from the next invoice onwards; invoices already issued remain unchanged.
Your knowledge exists. Just not where it's needed.
Answers live scattered across inboxes, drives, and people's heads. Your team spends its time searching instead of answering. NOTIARA brings that knowledge together and delivers it wherever customers and agents need it.
One knowledge base, three channels
Customers find answers on their own — searchable, structured, always current. Every AI answer links back to the approved article behind it.
A lightweight help widget for your website or app. Set up in minutes and styled to match your brand.
NOTIARA listens during the conversation and suggests relevant articles — with source and confidence, right where your team works.
How it works
Knowledge is written by your team and goes through a clear review. Nothing is published without approval.
NOTIARA connects approved content across sources and composes the answer from several articles — with its sources.
Portal, widget, and agent assist all draw on the same reviewed state — consistent across every channel.
AI answers, only from reviewed knowledge.
The more autonomously AI answers, the less it may do so without trust. Enterprise AI needs a condition: reviewed knowledge, a visible source, an auditable approval.
NOTIARA is that condition. AI answers only after the knowledge is published — in the portal, in the widget, and live alongside your team.
Every article moves through draft, review, and approval.
Responsibility is assigned per area and inherited by subpages.
Content carries an expiry date and returns for review automatically.
Every change, approval, and delivery is fully traceable.
What everyone needs, not everyone has to write.
An association, a manufacturer or a corporate group can open a shared knowledge base with NOTIARA — and decide who gets to use it.
You propose an article from your own base for the shared one. It is only taken in once whoever runs it has approved it.
Anyone with access pulls the shared knowledge into their own base. Access is granted by whoever opened the shared base.
From then on the article is maintained together. Feedback comes together in one place instead of spreading across copies.
Your best knowledge, mid-conversation.
While a conversation is in progress, NOTIARA analyses the transcript and surfaces matching articles — with a confidence score and a link to the source. Agents respond faster and always stay on approved ground.
Suggestions can be accepted or dismissed with one click, and every acceptance feeds back into analytics.
Integration and sovereignty
AI agents and integrations use the same reviewed knowledge — through an interface you enable.
Bring knowledge in from files, SharePoint or contact-center systems — and deliver it where your team works.
Bring the provider you prefer, or run models entirely on your own hardware. Failover and usage stay under your control.
Cloud or in your own infrastructure.
Both are fully supported. Same platform, same governance.
We operate NOTIARA for you. Data residency in the EU, with a data processing agreement included. Ready in days, without hosting it yourself.
NOTIARA runs in your environment. You keep operations and data entirely with you.
Everything daily work needs
Frequently asked questions
Where is our data stored?
In the cloud edition, exclusively in EU data centres. With self-hosting, all data stays inside your own infrastructure.
Cloud or self-hosted — which fits us?
Both are fully supported. Cloud is ready within days; self-hosting suits environments with specific operational or compliance requirements.
How much effort is migration?
Existing content comes over via bulk import or connected sources. Typical migrations complete within two to four weeks.
Which languages are supported?
The interface and AI answers are available in English and German. Content can be maintained and delivered per language.
Can AI agents use NOTIARA?
Yes. Through an interface you enable (MCP), agents and integrations use the same reviewed knowledge as the portal and widget. You decide what is open; AI still answers only from published articles.
See NOTIARA with your own content.
In a demo we walk you through the portal, widget, and agent assist — with a sample of your knowledge if you like.
