Answers your team can stand behind.
NOTIARA turns approved knowledge into verified answers — through a self-service portal, an embeddable widget, and real-time agent assist.
You can change your billing address under Account → Billing. Changes apply from the next invoice onwards; invoices already issued remain unchanged.
Your knowledge exists. Just not where it's needed.
Answers live scattered across inboxes, drives, and people's heads. Your team spends its time searching instead of answering. NOTIARA brings that knowledge together and delivers it wherever customers and agents need it.
One knowledge base, three channels
Customers find answers on their own — searchable, structured, always current. Every AI answer links back to the approved article behind it.
A lightweight help widget for your website or app. Set up in minutes and styled to match your brand.
NOTIARA listens during the conversation and suggests relevant articles — with source and confidence, right where your team works.
How it works
Knowledge is written by your team and goes through a clear review. Nothing is published without approval.
NOTIARA semantically indexes approved content and maps the relationships between articles.
Portal, widget, and agent assist all draw on the same reviewed state — consistent across every channel.
AI answers, only from reviewed knowledge.
Every article moves through draft, review, and approval.
Responsibility is assigned per area and inherited by subpages.
Content carries an expiry date and returns for review automatically.
Every change, approval, and delivery is fully traceable.
Your best knowledge, mid-conversation.
While a conversation is in progress, NOTIARA analyses the transcript and surfaces matching articles — with a confidence score and a link to the source. Agents respond faster and always stay on approved ground.
Suggestions can be accepted or dismissed with one click, and every acceptance feeds back into analytics.
Integration and sovereignty
Keep your existing knowledge bases connected — changes flow in both directions.
Bring the provider you prefer, or run models entirely on your own hardware.
NOTIARA runs in your own infrastructure, shipped as a Docker container.
Data residency in the EU, with a data processing agreement included — audited and documented.
Everything daily work needs
Frequently asked questions
In the cloud edition, exclusively in EU data centres. With self-hosting, all data stays inside your own infrastructure.
Both are fully supported. Cloud is ready within days; self-hosting via Docker suits environments with specific operational or compliance requirements.
Existing content comes over via bulk import or a connector with two-way sync. Typical migrations complete within two to four weeks.
The interface and AI answers are multilingual, including English, German, and French. Content can be maintained and delivered per language.
See NOTIARA with your own content.
In a demo we walk you through the portal, widget, and agent assist — with a sample of your knowledge if you like.
